We are looking for an experienced account manager with an aptitude for working hard and having fun. The account manager maintains and flourishes client relationships and is responsible for client satisfaction. Our ideal candidate is a go-getter who enjoys a fast-paced and rewarding media and advertising environment. We’re looking for a forward-thinker with the creative chops to develop original marketing strategies across traditional and digital media channels.
WHAT WE’RE LOOKING FOR
We are looking for a young motivated professional eager to join a growing digital marketing agency. Our ideal candidate has exceptional communication skills and is a forward thinker. Your initiative is what pushes you to go the extra mile. You must have excellent time management skills and be persuasive by nature. We are a small agency with huge growth potential for hard-working individuals. Bachelor’s degrees in management, marketing, and business administration preferred.
- Act as the main point of contact with clients and determine client needs
- Schedule and facilitate conference calls with clients
- Maintain and understand industry trends and company capabilities, and effectively communicate all offerings to clients and prospects
- Maintain detailed written status reports to ensure efficient workflow, and ensure adherence to deadlines and deliverables
- Formulate and execute marketing strategies both independently and in collaboration with the account team, creative team, and online marketing team.
- Present campaign ideas, recommendations, and creative work to clients
- Monitor, track, and report campaign effectiveness
- Identify and pursue opportunities for account growth (upsell)
- Provide detailed written recaps of all conference calls
- Communicate with digital and social teams about ongoing client projects and ensure that deadlines are met
- Keep on top of all client projects going on
- Develop new client social platforms and other new client processes
- Obtain all necessary account information for clients
- Report to the Director of Client Services with any issues, questions, and concerns