How to Launch a New Restaurant – Website and Social Media Growth

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As a New Jersey-based digital marketing agency, we jumped at the chance to help Locale in Little Silver grow their online presence as they got ready to open their restaurant doors for the first time. Through a combination of SEO and social media expertise, we’ve helped Locale gain visibility in local search results and establish lasting connections with patrons on Instagram, Facebook, and TikTok. 

Goals

As with any new restaurant or business, Locale’s initial goal was to gain visibility and traction in search results and on social media, which would translate into new customers once the restaurant opened. We knew early on that our strategy would continue post-opening, with initiatives put in place to keep up the momentum we’d gained and continue to help new people in the area find information about Locale and be enticed to visit. 

In terms of SEO, our initial goals were based around establishing a strong presence in local search results and ranking for relevant, service-based keywords. This had to begin with the creation and launch of an optimized website for the business, which was one of the first steps of our strategy. On the social media side, our main goals were to drive engagement and build a meaningful social media community, where we’d engage with followers, encourage participation, and ensure that each person who interacted with Locale’s posts felt like part of the family. We strived to showcase Locale’s dishes and unique selling points, highlighting what makes Locale a go-to dining destination. 

With these goals established and presented to the client, we were able to begin the implementation of a comprehensive SEO and social media strategy, beginning before the restaurant opened and extending through the first few months of service and beyond.

Strategy


The most important item to address early on was the creation of a new website for the restaurant. We discussed core website elements with the client, content topics we’d be including, and various design elements, with consistent collaboration between our SEO, website development, and creative teams. We also considered other SEO elements that would need to go hand-in-hand with the new website for Locale to have the greatest impact in local search results. Our strategy included:

  • Creation and verification of a Google Business Profile listing with core business information and additional best practices.
    • Consistent response to GBP reviews to create rapport with customers and gain trust.
  • Distribution of business information to relevant local citation websites.

On the organic social media side, our strategist came up with a killer post creation and upload strategy, with social content focused on signature dishes, locally sourced ingredients, and the overall dining experience at Locale. We analyzed Locale’s competitors and target audience to come up with the best possible posting concepts and schedule, ensuring that our content would be fresh, authentic, and engaging. Our social strategy included:

  • Gaining followers – utilizing hashtags and giveaways, joining local Facebook groups, and consistently engaging with users on Instagram.
  • Boosting impressions/engagement – creating content with the potential to go viral
  • Collaborating with influencers – creating interactive content that would get people talking
  • Hosting giveaways – encouraging engagement and participation around upcoming holidays and seasons.

Execution

With our goals and strategy established, our team got to work. With a small website in place for the initial restaurant opening, we focused on our Google Business Profile listing, which was created and optimized with core business information, photos, an engaging description, specific hours for dining and takeout, and more. Via a comprehensive citation burst, we distributed Locale’s business information to a wide range of local citation websites and aggregators – covering everything from ride-sharing apps to major and niche local citation sites. This helped ensure that as we worked on a fully functional and optimized website, the business’s information would be circulating online. 

From there, we gathered the information and details we needed to start building out fresh, new content. While our creative and website teams worked on the design and functionality, our SEO team wrote about the restaurant and its history, its dine-in, takeout, and bar specialties, its comprehensive catering options, and more, all with SEO-friendly keywords incorporated throughout. We organized the content to slot neatly into our final website design, and with a variety of pre- and post-launch optimizations completed, we celebrated the launch of Locale’s gorgeous new website. Launching a site like this also includes the integration of Google Analytics and Google Search Console, allowing us to track and measure our performance and the impact of the work we’ve done.

Execution of our social strategy began with the announcement of the restaurant’s opening on social media, followed by posts highlighting the location, ownership, and hours. We also began research and outreach to relevant social media influencers, along with planning out future content shoots so we’d have a wealth of authentic, high-quality photos and videos of Locale’s offerings. Some of our core posting concepts throughout the first few months of our social media strategy included:

  • Dish highlights – posting BTS content in the kitchen, from cooking to final plating.
  • Engagement posts – giveaways, collaborations, and interactive stories.
  • Community focus – highlighting events, partnerships, and locally-sourced ingredients.
  • Holiday highlights
  • Bar highlights and unique drink options.

With a combination of authentic photo and video content, mouthwatering shots of Locale’s menu items and pizza, trending audio, seasonal catering highlights, and more, we were able to take Locale’s following and engagement on social media to new heights.

Results

18,000+ non-branded impressions post-launch

1 organic map position for “little silver restaurants”

We continued to focus on our Google Business Profile listing as we finalized the new Locale website, and once it launched, we began to see steady organic growth across the board. Mobile impressions took off immediately, and we gained over 18,000 non-branded keyword impressions from the month before launch to two months after. This was accompanied by over 900 clicks, meaning that not only were users seeing our link in search results, they were visiting the website too. We gained the first organic map position for “little silver restaurants,” which was due in part to our fully optimized GBP listing. In fact, the GBP listing had been seeing growth since it was first created, even without having a full website until a few months later. We saw period over period increases across the board for the listing, with growth spanning everything from total views to direction requests. 

With the site having now been live for several months, we continue to see growth based on our SEO optimization, local citation work, and attention to detail. Our top non-branded keywords (impressions) reflect the searches most valuable to Locale – queries like:

  • italian restaurants near me
  • food near me
  • restaurants near me
  • little silver restaurants
  • takeout near me

Another major organic focus was pizza, prompting us to create a dedicated page on the Locale website focused on pizza for takeout and delivery. Authentic content with solid internal linking and unique FAQs has led us to thousands of impressions for pizza-related keywords, including “little silver pizza” and “pizza near me.” Locale has been thriving both online and off since its grand opening, and we’re proud to be a part of their story.

2m impressions in just a few months

20,000+ organic engagements

60% increase in social audience

As our social media presence continued to grow, so did Locale’s visibility. The strategies we implemented focused on putting faces to the brand to create connections between viewers and Locale, along with showcasing menu items, answering common questions, and incorporating trending content with our own twist. Organizing all of this into a structured posting schedule led us to nearly 2 million Instagram views in just a few short months, far surpassing our goal of 1.4 million impressions. This 127% increase in impressions on IG was accompanied by over 20,000 organic engagements and a 60% increase in audience. Facebook performance has also seen significant growth, with increases in organic and paid impressions, post link clicks, and paid engagements seen in the months following the restaurant opening. Our social media efforts also had a significant impact on Locale’s brand presence internet-wide. By spreading the word about the restaurant via social media posts and engagement, we created search volume demand, quickly increasing monthly search volume for Locale’s name and related keywords.

We found that trending content was the most engaging to our viewers, with interview content also performing very well. Our interview content has proven to be the perfect balance between reputable and casual, providing viewers a chance to get to know the faces of Locale. The results of our social media strategy have also led us in new directions, using what we’ve learned to plan future social media content based around events, holidays, and even more peeks behind-the-scenes.

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